FAQ
Questions owners ask us most
If your question is not covered here, send it through and we will answer it directly.
We focus on the Gold Coast and the surrounding coastal suburbs. If your property sits just outside that area, contact us and we will let you know whether we can help.
Preparation and styling, guest communication, housekeeping and turnovers, maintenance coordination and written reporting. The full breakdown is set out on the Property Owners page.
Yes. You can block out dates for your own use at any time, and we work the calendar around them.
You receive regular written updates covering upcoming stays, occupancy and anything needing your decision, and you can reach us directly between updates.
Small matters are attended to promptly and recorded in your updates. Anything larger is brought to you with options and costs before work begins.
Send us an enquiry with a few details about the property. We will arrange an appraisal, walk through the property with you and outline what management would involve.
For owners
Property owner information sheet
A short guide covering how management works, what is included and what to expect once your property is with us.
Download the property owner information sheet (PDF)